130,500 causes · $320M raised · 4.7 since 2009
Silent auctions for women's shelters, set up in minutes
Written for an organization where the address is a safety matter and the most affecting material can put somebody at risk.
Free for up to 20 items Unlimited bidders No credit card required
Location confidentiality removes an entire category
Most organizations in fundraising can auction their own building. A tour, an event on site, a photograph of the space, a room named after a donor — these are the free, distinctive items most fundraising advice recommends reaching for first.
A domestic violence shelter usually cannot offer any of them, because somebody may be actively looking for the address. That is a safety requirement rather than a privacy preference, and it does not bend for a good donor or a large gift.
What it removes:
- Site tours and open days
- Events held at the shelter
- Photographs of the building, its street, its garden, its interior where identifiable
- Naming a room, a bed or a space, where the naming would be visible or the donor would expect to see it
- Anything that reveals the neighbourhood — a local business partnership described too precisely, a delivery address, a volunteer's photograph outside
Some organizations run a separate, public office, outreach centre or thrift shop and can use that freely. If you have one, it is your venue for everything on this page.
The full picture, including what supporters can be told: privacy and safety in marketing.
And the survivor's story is not available either
This constraint the sector shares with homeless shelters, and the reasoning is set out on the homeless shelter guide: consent given in crisis does not stay true, and identification carries consequences a signature does not undo.
Here it is sharper again, because identification is not only a social or employment risk. A survivor identified in a fundraising campaign can be located by the person they left.
That includes indirect identification: a detail about a case, a town plus a circumstance, a photograph with a recognisable coat in it, a child's age and a school. Advocates know this and fundraisers often do not, which is why the copy review on this campaign should be done by somebody from the advocacy side.
So what do you fundraise on
The same answer as the homeless shelter guide and more so: concrete, countable provision, described operationally.
- A night, a week, a month of safe accommodation
- A hotline shift, which is the service most people picture and few fund
- A court accompaniment, a protective order filing fee, transport to a hearing
- A lock change, a phone, a new SIM — small, specific, immediately understandable
- A relocation package: deposit, first month, essential furniture
- Childcare hours that let a survivor attend a hearing or a job interview
The lock change and the new phone are worth leading with. They cost little, they are instantly graspable, and they tell a donor what the work actually involves without describing a single person.
Sizing an ask against a hotline and a bed count
Working it out without a venue or a face
The sizing is ordinary; what is unusual is that neither the building nor a story is available to help.
- Your donor list and trained volunteer base
- Women's organizations, professional groups and service clubs in the area
- Employers with workplace programmes, who have a genuine reason to engage
Full breakdown: how much can a shelter raise?
When an auction is the wrong instrument
If awareness month is three weeks away and nothing is prepared, do the awareness campaign properly and run the auction afterwards — a rushed auction in a crowded month is the worst of both. If the organization is in a crisis period, the advocacy staff who would review copy are the staff answering the hotline. And if there is no public venue and no public-facing premises, an entirely online auction is not a compromise but the correct format.
A catalogue with no venue and no faces
Ordinary items, unusually good framing, and a small number of things only this organization can offer — none of which involve the building or a person.
The full list: women's shelter silent auction item ideas that actually sell.
Bundling safety, and writing the ask
Baskets work as the thing you actually provide: a welcome bag, a relocation box, a first-week kit. Photograph the real one, assembled, with nobody in frame. It is the most affecting image the campaign can use and it identifies nobody.
For the ask, name the provision with its cost — a month of hotline coverage, the transport fund, a set of lock changes, childcare for court dates. Businesses and service clubs fund this readily because it is unambiguous.
General principles: silent auction basket ideas and donation request letter template.
Asking without being able to show anyone
Businesses are used to being shown who they are helping, and here they cannot be. The ask has to work on the organization and the number instead — which it does, once whoever is asking has been given the words.
The playbook: how shelters get auction items donated.
Name the provision and open bidding
Set the real cost as your goal. Free for up to 20 items, unlimited bidders, no credit card.
Free for up to 20 items · Unlimited bidders · No credit card required
Reaching supporters safely
Channel order: the donor list; volunteers, who in this sector are often trained advocates with a strong commitment; women's organizations, professional groups and service clubs; congregations; employers with workplace programmes, who have a genuine interest in this cause; and local media during awareness month.
One channel needs a specific caution. Community social media groups are a normal promotion route for most organizations and a risk here, because comments, tags, shares and check-ins can reveal things the organization carefully did not. Decide in advance whether comments are open on your own posts and who monitors them.
General mechanics: how to promote a silent auction and marketing templates.
Events happen somewhere else
If you run an in-person element, it happens at a hotel, a partner venue, a church hall or a supporter's business — never at the shelter, and ideally not at an outreach office if survivors visit it.
That is not a limitation to work around. An online auction with a hosted closing event at a partner venue reaches more people than a shelter event would have, and it removes the question of who might be watching the door.
Awareness month is your window
A fixed, annual, nationally recognised window with media attention already pointed at the cause is something most causes never get. It is also the month every organization in the sector is fundraising, which is a real problem and a solvable one.
How to use it without disappearing into it: awareness month campaigns.
General information, not legal, safety or compliance advice for your organization. Confidentiality obligations depend on your funding, your state and your own safety protocols — your advocacy leadership and whoever handles your grant conditions decide how these apply.
Twelve weeks, and the first thing written is not the catalogue
- Week 12 — the solicitor half-page and the copy-review rule, approved by advocacy leadership. Nothing is asked of anybody before this exists
- Week 12 — decide the collection point for physical items and the venue for any closing event. Never the shelter, and decided before an address can leak into a thread
- Week 11 — pick the provision the auction funds and get its real cost
- Week 10 — women's organizations, professional groups, service clubs
- Week 8 — employers, with the workplace training offer attached. For an awareness-month campaign this is September at the latest
- Week 6 — salons and wellness, legal and financial professionals
- Week 4 — congregations and the high street
- Week 3 — catalogue closed. Every item description read by the named advocacy reviewer; every physical lot carries its collection point
- Week 2-0 — bidding live, closing at a partner venue
- Close + 2 weeks — aggregate report; supporters gained added to a list you will use in February, not just next October
Four jobs, and one of them is a veto
- Advocacy reviewer — one named person who reads every public word before it goes out. Not a committee and not the fundraiser. Minutes per item, and it is the control that makes everything else reliable
- Procurement — works the list with the half-page in hand
- Logistics — collection point, venue, delivery. Owns the fact that no address belonging to the shelter appears anywhere
- Promotion — the list, employers, press, and monitoring comments on your own posts
Where these campaigns go wrong
- An address in a thread. A donation collection point defaulting to the organization's own, sent to twenty local businesses at once
- Photograph metadata, carrying location data out of the building in an image file
- An item description written under time pressure by a volunteer who improvised because nobody gave them the words
- Comments and tags on your own posts naming a place or a person, on an account nobody was monitoring
- A press request answered reactively, so the refusal becomes a negotiation rather than an alternative offered first
- Running in the middle of awareness month against every other organization in the sector
- Awareness without an ask — a beautiful campaign that opens bidding in the final week
What it costs, and the trade worth naming
The direct cost is ordinary. The real cost is advocacy time on review, and it is worth protecting rather than economising on: the review is minutes per item and the failure it prevents is not recoverable by a correction.
Worth saying to a board weighing it: this organization gives up the two things most fundraising leans on — its own venue and the people it serves — and still has a strong campaign, because the provision is unusually concrete and awareness month supplies attention. The constraints cost less than they appear to, and the one that cannot be traded is safety.
After it closes, and the eleven other months
- Aggregate report to every sponsor: lock changes, hotline coverage, relocations supported
- Photograph the kit, not the building, and send it to everyone who bid
- Add every supporter gained to a list you will actually use in February and June — an organization visible one month a year is invisible for eleven
- Book the same awareness-month slot for next year now, so you become the one the press calls
- Keep the solicitor half-page and the reviewer rule with the auction files
Every guide for domestic violence organizations
Pages written specifically for domestic violence organizations, plus the general guides in our Resource Center that apply to every organization.
Plan
Source
A catalogue with no venue and no faces Getting items donated
Asking without being able to show anyone Basket ideas for domestic violence organizations
Resource Center guide The donation request letter
Resource Center guide Setting values and starting bids
Resource Center guide
Promote
Run
Women's Shelters silent auction FAQ
Can we auction a tour of the shelter?
Usually not. Location confidentiality is a safety requirement rather than a privacy preference, because somebody may be actively looking for the address, and it does not bend for a good donor. If you run a separate public office or thrift shop, that is your venue.
Can we photograph the building?
No, including the street, the garden and identifiable interiors. Photograph the welcome bag, the relocation box or the first-week kit instead — assembled, with nobody in frame. It is the most affecting image the campaign has.
Why is survivor identification more serious here?
Because it is not only a social or employment risk. A survivor identified in a fundraising campaign can be located by the person they left — including through indirect detail like a town plus a circumstance, or a child's age and school.
Who should review the campaign copy?
Somebody from the advocacy side. Advocates recognise indirect identification that fundraisers routinely miss.
What should the auction fund?
Concrete provision: a night of safe accommodation, a hotline shift, a court accompaniment, a lock change, a new phone, a relocation package, childcare for court dates. The lock change and the phone are worth leading with — small, specific and instantly graspable.
Where should an in-person event happen?
A hotel, a partner venue, a church hall or a supporter's business — never the shelter, and ideally not an outreach office survivors visit.
Is social media promotion safe?
Community groups need a decision in advance. Comments, tags, shares and check-ins can reveal what the organization carefully did not, so decide whether comments are open on your posts and who monitors them.
Should we run during awareness month?
It is a fixed national window with media attention already pointed at the cause, and it is also when every organization in the sector is fundraising. Use it, but plan for the crowding rather than assuming attention.